Dover Business Services (DBS) brings significant value to Dover by providing important transactional and value added services to our operating companies and corporate center in the areas of Finance, IT and HR. Our model allows us to leverage scale across Dover, increase process efficiencies through technology and specialization, and reduce risk through centralized controls. Ultimately, our mission is to serve our operating companies by freeing resources normally dedicated to transactional services, and then, allowing those resources to focus on their customers, markets, and product excellence – ultimately, focusing on growth and margin expansion.
DBS Shared Service Centers (SSC) operate across the globe in three locations: North America SSC (Cincinnati, OH), EMEA SSC (Dundee, U.K.), and China SSC (Suzhou, CN). Each center provides outstanding customer service around three towers: Finance, IT Infrastructure, and HR. Our teams in these centers work to deliver superior services to our operating companies through relentless pursuit of standardization, continuous improvement through technology, risk mitigation, and ultimately year over year cost improvements.
Current Services in Scope