At Dover, our employees are our most valuable asset. We recognize the inherent value of safety and are committed to providing a healthy environment and safe workplace. We also recognize that a healthy and safe workforce is an engaged workforce that is ready and able to contribute by making quality products for our customers, engaging in collaboration, and driving innovation.

ZeroAccidents Logo

We embrace this commitment to health and safety and express it every day through our actions:

  • Driving performance by implementing world class safety processes and procedures
  • Engaging employees across all functions to continuously improve processes and create safe working environments
  • Educating and training employees on their health and safety responsibilities
  • Identifying, resolving and preventing health and safety hazards and risks
  • Conducting assessments to enhance safe workplace behaviors, environments and practices
  • Regularly measuring safety performance utilizing leading indicators as well as qualitative and quantitative metrics
  • Holding ourselves accountable for health and safety programs including demonstrating our visible commitment
  • Complying with legal, regulatory and other business requirements

Dover operates under a prioritization framework that puts Safety first, ALWAYS

In 2020, the impacts of COVID-19 further reinforced the importance of health and safety. As we navigate the pandemic, our foremost focus has been on the health and safety of our employees. We used the hierarchy of controls strategy in our risk matrix to initiate enhanced health and safety measures across our facilities, including modifying practices to adhere to guidance from the U.S. Centers for Disease Control and Prevention and local health and governmental authorities with respect to social distancing, physical separation, personal protective equipment and sanitization. We also restricted the number of employees permitted in common areas at any given time. We enhanced our operational excellence model by memorializing our approach to sanitized manufacturing which includes procedures for dealing with confirmed COVID-19 cases, compliance auditing, and manufacturing line design. We continue to closely monitor the risks posed by COVID-19 and will adjust our practices accordingly.

Dover Safety Excellence Awards

Each year, we recognize outstanding safety performance at the site-level based on quantitative (e.g. TRIR, training hours, kaizen, etc.) and qualitative (e.g. culture, processes, engagement, etc.) evaluations. Winning facilities are awarded a Dover Safety Excellence trophy and site celebration. Pictured is Ulrika Nordqvist, CEO of our SWEP operating company, receiving the 2019 Gold Award for large facilities at the Dover Safety Excellence Awards 2019.

Dover Excellence Awards Trophies

Promoting Safety

Managing health and safety has always been a priority for everyone at Dover. Given the wide diversity of our businesses, products, and geographies, these matters have historically been managed primarily at the individual operating company level. As such, operating company leaders regularly examine safety performance, including assessing root causes of recordable injuries, and promote leading safety actions. In addition, each of our facilities has a designated safety representative who works closely with the facility general manager to promote safe work practices and analyze safety incidents to prevent them from recurring.

Beginning in 2019, Dover began the process of overseeing operations management, including safety, from the corporate center as part of a set of initiatives designed to improve operational efficiency and enhance the continuous improvement programs embedded in its businesses’ day-to-day operations. In 2020, as part of the evolution of Dover’s operating model, and building on the strong foundation of exemplary safety practices already in place, Dover appointed its first Vice President, Environmental Health and Safety (EHS). This role is responsible for the development of integrated safety and health strategies and implementation of EHS policies, procedures, and best practices throughout the organization.

We regularly conduct safety self-assessments to thoroughly examine safety culture and processes. The assessment process consists of documentation review, site safety walks, and interviews, and provides a detailed evaluation that includes scoring, supporting evidence, findings, and opportunities for improvements. The self-assessment evaluates critical safety procedures such as materials management, recognition programs, communication practices, risk management, safety policies, environmental factors, equipment, and leadership engagement.

Our practices have improved our safety performance over time. We plan to continue these activities and explore new methods to further promote health and safety in our workforce. In the near term, we aim to use a variety of tools, from focusing on a culture of safety to leveraging data and analytics to drive continuous improvement.

As part of our centralization of safety and operations, we have rolled out a framework named 0DOVER which establishes a minimum standard of expectations and processes across our operating companies and a common approach towards world-class levels of performance across all major facets of our operations. 0DOVER is now a central tool to drive our journey of excellence in safety, execution, and talent development.

Measuring our performance

We measure total recordable incident rate (TRIR) on a facility-by-facility basis as a result of our process leading indicators to track safety performance. In 2019, our TRIR was 1.32 excluding corporate locations and we had a fatality rate of 0. We plan to disclose a global TRIR for 2020 that will include our diverse set of operating companies as well as corporate locations.

Safety performance at all Dover facilities starts with strong leadership and is driven by our safety-first culture and continuous improvement mindset. All sites understand their safety performance and the expectation to drive root cause analysis, tracking of leading indicators, and employment of safety tools. In 2020, plans for Life Saving Rules implementation and training will add an additional layer of safeguards for our employees.

Health and Safety TRIR Graphic

Health and Wellness

We offer a broad range of benefits designed to care for the total health of our employees. We offer medical and prescription drug coverage, health savings accounts and critical illness coverage (if enrolled in a consumer driven health plan), telehealth resources, dental and vision coverage, and wellness programs like weight management, fitness and nutrition, health support services, and health club discounts, among others. Our employee assistance program provides confidential support services, including counseling and financial consulting, to help our employees balance work and life responsibilities.